SUPPORT
Help with your tally or account.
Start with the steps below. Keep a local export when a record matters to your work.
Last updated September 20, 2026
Contact
Email trever@barneyglobal.com. Include what you were doing and the message shown, but do not send passwords or payment-card details.
Saving problems
- Leave the current tab open and confirm the draft status before retrying.
- If account saving fails, your working device draft is kept separately when browser storage is available. Reconnect, sign in again if asked, and retry Save to account.
- Export important reviewed work. Clearing site data, private browsing, storage refusal, or losing the device can remove local drafts.
Photos and recognition
Use JPG, PNG, or WebP photos with the full printed sheet readable, then choose the correct length column. Rotate first if needed; rotation requires choosing the column again. OCR runs in your browser for printed sheets only. Correct uncertain values yourself and review every included row. Handwriting is unsupported.
Camera access requires browser permission. If it is denied, allow camera access in the browser or device settings, or choose an existing supported photo instead.
Subscription and free trial
Eligible new accounts get one 14-day free trial with a card, then USD $7.99/month. Open Account, choose Manage subscription, and cancel before your trial ends to avoid the first charge. A paid subscription canceled later remains active through the end of its paid period. Existing records remain readable and exportable; new cloud saving and sync require an active Pro trial or subscription.
Install on your phone
Dino Rig is an installable website. On iPhone or iPad, open it in Safari, use Share, then choose Add to Home Screen or Open as Web App when offered. On supported Android browsers, use the browser’s Install app or Add to Home screen option. Available wording and features depend on the browser and operating system.
Field-use boundary
Dino Rig helps review arithmetic and entered geometry. Confirm the exact equipment manual, operator procedure, engineering limits, units, and field measurements before acting on a result.